I really, really appreciate your superb customer service and I will spread the word among my friends - Sumigaki toothpaste
O.R., Saudi Arabia
thank you very much again for helping me!! the item came very quickly. i'm very pleased!!!
i'll let you know when i need your help again. thank you very much!!!
My best regards!!!!
I received the happi coats yesterday. They are wonderful. The quality is excellent and they are terrific. My students can't wait to wear them at our festival next month. Please extend my thanks and appreciation to Mr. Komori.
Thank you so much for your timely and professional update. I appreciate you and your staff's work and hope to do business with you in the future.
I just received my order of 4 miniature Japanese kites - they are excellent. But, more impressive is your amazing service. I received the package from Japan in four days with not only the packing slip, but a fancy letter (on fine paper) explaining that a packet of sample 'Washi' paper was being included for my enjoyment. Wow, thanks, your company is so cool, it rocks!
P.H., USA, happy customer
Thanks. I just received the the previous shipment today and must say the fan is a remarkable work of art. I hope to order more from you in the future. Thanks again.
Just wanted to say that the shipment arrived today and I am very satisfied. Shipping was fast and the packaging was amazing so no damage could be done. And your responses were very quick. Thanks a lot! I am very happy with my purchase and the service I got. Have a great day!
Thanks, I've already received the dictionary. Your service was great. I really appreciate that. Regards,
I want to thank your kind and quick attention. I will gladly shop with you again in the near future and I will recommend you every chance I get.
Thank you for your help. The Sharp electronic dictionary arrived within the time you mentioned. I really appreciate your great service. I will contact you in the future for more purchases.
Thank you for letting me know...You have been most wonderful. I am looking forward to doing more business with you in the future! :) Yours,
I would like to thank you very much for all your help. Today I just received the "lamp-stand" for the Chochin that you so kindly helped me to buy. Its perfect! I can not say how much I appreciate everything you have done to assist me. Thank you!!!.
I have been trying to buy a Chochin-lamp from Japan for several years without any luck. I can hardly believe how simple it was to buy one with your kind assistance. The language difficulties are too much and often the smaler Japanese shops don't take credit cards....So again, thank you very much, and I hope to be able to ask for your assistance in the future.With my best regards and warmest greetings from a sunny Sweden.
Thanks for all the effort. I am looking forward to receiving the watches. I will definitely consider your services again. The customer service was excellent, especially working with the company to get the items, which I know was a challenge. The items I was seeking are only for sale in Japan, and I certainly could never have gotten them without your help. I am delighted that a service such as yours exists.
...just a thanks. Everything arrived today and looks great. It's a little stunning to be sitting here with this stuff less than a week after I contacted you. I really appreciate the fantastic service.
The beautiful jeans arrived just now [bought via Auction Service/Yahoo].
I never thought I would be able to obtain jeans from halfway around the world ... in a language I could not understand, even after Google "translated" it. Your service made it so easy.
I received my kendama today and love it! I've been playing with it all morning. I feel like a kid again. ;) Thank you for the great deal.
Received order (tabi boots), everything in perfect conditions, thank you very much, I will surely buy again.
Thank you for the prompt completion of my order and speedy delivery. The hanten is great looking. I am very happy with your product and service.
Thank you for the wonderful service and the fast service of getting my order to me. I will order from your company again. Thanks,
The two fans and stands arrived this morning, they are fantastic, and exactly what I had hoped for.
Hello. Just want to say i received the item on Monday. Thank you very much for your professionalism and communication with me. i am planning to buy some Hideki Matsui/giants jersey. Thank you again your new customer.
Thank you very much for your help with this situation. We both love your site and have recommended it to some of our friends here in the States.
V.G. & M.G., USA
I received the baseball cap today and just wanted to thank you again for the great service and super fast shipping. I'll definitely go through you guys again the next time I need something from Japan.
Thank you for all that you have done. I am looking forward to the happi coats. Thank you for your extra efforts.
Thanks you !!! The flute is very good!!!!
The akari lamp shade has arrived and it is lovely. Thanks.
I would like to thank you for your professional service and your courtesy. Your service is one of the best I have ever seen. I have already recommended your service to my close relations. Thank you for all, I wish you all the best.
Your service has been the best I have ever received from any website, you should expect my custom in the future.
F.S., United Kingdom
I am very pleased with the product and I'd like to thank you again for your help in shipping it over here. It took some work but it all paid off. I will tell others about your service [Product Search Service].
I will be certain to use your company in the future as we often buy Japanese art. Thanks!
I wish you an happy new year with many good things for you. I would say to you a big thank you for your express shipment. I have received the parcel this morning. I will not hesitate to contact you if I again need you.
Thank you very much for your service [Product Search Service]!
I got the curtain today. Most wonderful! Thanks!
Thank you for the response. I got the package yesterday and am fully satisfied with the product [electronic dictionary]. Thank you very much.
Just wanted you to know that we received the Happi Vests and they are fabulous! Everything is wonderful. Please let Mrs. Komori know how pleased we are with yours and her service and quality of product. Thank you for everything. I will try to get a couple pictures for you from the Convention in case your company keeps such things.
Art Director, Anime Association of America, USA